Privacy Policy

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and provide the best service.

Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect:
✔ Name
✔ Email Address
✔ Shipping & Billing Address
✔ Phone Number
✔ Payment Information (processed securely through third-party payment providers)

Non-Personal Information

We automatically collect certain information when you visit our website, including:
✔ IP Address
✔ Browser Type & Device Information
✔ Pages Visited & Time Spent on Site
✔ Referral Source

This helps us analyze trends and enhance user experience.

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2. How We Use Your Information

We use your information for the following purposes:

✔ Order Processing & Fulfillment – To complete transactions, process payments, and deliver products.
✔ Customer Support – To respond to inquiries and provide assistance.
✔ Marketing & Promotions – To send updates, special offers, and personalized content (only if you opt-in).
✔ Website Improvement – To analyze user behavior and optimize our website for a better experience.
✔ Fraud Prevention & Security – To protect against unauthorized transactions and maintain website security.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information with:

✔ Service Providers & Payment Processors – To facilitate payments and order fulfillment.
✔ Shipping & Delivery Partners – To ensure timely and accurate product delivery.
✔ Legal & Compliance Requirements – If required by law, court order, or governmental regulations.

All third-party providers are required to maintain the confidentiality and security of your data.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us:

✔ Remember your preferences and shopping cart items.
✔ Track and analyze website performance.
✔ Provide targeted promotions and content.

You can disable cookies in your browser settings, but this may affect certain website functionalities.

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5. Data Security & Protection

We implement strict security measures to protect your personal information, including:

✔ Encryption of sensitive data (such as payment details).
✔ Secure third-party payment processors (we do not store credit card information).
✔ Regular website monitoring for vulnerabilities and threats.

While we take all reasonable precautions, no method of online transmission is 100% secure. We encourage users to protect their account credentials.

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6. Your Rights & Choices

✔ Opt-Out of Marketing Emails – You can unsubscribe from promotional emails at any time.
✔ Access, Update, or Delete Your Information – Contact us to review or modify your personal details.
✔ Request Data Removal – If you would like us to delete your data, please email us at primaveracandle20@yahoo.com

We honor all consumer data protection rights in compliance with relevant privacy laws.

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7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal information.

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8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be available on our website.

Last Updated: 03/05/2025

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9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📩 Email :primaveracandle20@yahoo.com
 

Thank you for trusting Primavera Candle with your personal information. Your privacy and security are our priority!